For any other questions, please contact us at: info@timininous.com
About Merino Wool
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What is Merino Wool?
Merino wool is a natural textile fiber that comes from the fleece of merino sheep. It is known for its softness, resistance and comfort.
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What is the difference between merino wool and regular wool?
Merino wool is finer and softer than regular wool, which makes it much more comfortable to wear.
It is also more odor resistant and more breathable than regular wool.
Click here to learn about the magical powers of merino wool .
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Where does merino wool come from?
Merino wool comes from merino sheep, a breed that originated in Spain.
Today, these sheep are bred in many countries, including Australia, New Zealand, Argentina, Uruguay and South Africa.
The majority of the wool we use comes from Australian sheep.
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How to care for merino wool clothes?
Merino wool garments can be machine washed at a lukewarm temperature.
It is recommended to use a mild detergent and to dry the clothes flat to prevent them from losing their shape.
Click here for all our pro tips on taking care of your little merino wool pieces.
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Is merino wool hypoallergenic?
Merino wool is considered hypoallergenic because it does not contain chemicals or synthetic fibers that could irritate the skin.
It is naturally bacteria and odor resistant, which can help prevent skin irritation associated with allergies and skin reactions.
All of these characteristics make merino wool an ideal choice for people with sensitive skin or allergy sufferers.
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Is merino wool eco-friendly?
Unlike synthetic fibers, merino wool is environmentally friendly because it is biodegradable and renewable.
Merino sheep are also raised humanely and sustainably, reducing their environmental impact.
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Why is merino wool expensive?
Merino wool is often considered to be more expensive than other types of wool due to several factors. First of all, merino breed sheep do not produce as much wool as other breeds of sheep, which makes wool rarer and therefore more expensive.
Additionally, producing premium merino wool requires careful sheep raising, delicate wool shearing and careful fiber selection.
About Timinous Products
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What is an evolutionary garment?
Grow-with-me clothing is designed to grow with your child.
The idea is that the clothes last much longer than traditional sizes because the minis grow so fast!
Our clothes are stretchy and have packable bands at the waist, ankles and wrists so that they accompany your children for a long time in all their adventures!
Our growing clothes are practical because they can be easily adjusted to adapt to your child's different growth phases and are designed to be worn both for play and for sleeping!
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Your clothes are suitable for children of what age?
Our growing clothes are generally suitable for children from birth up to around 5 years old.
However, this may vary depending on the type of clothing and the size of your child depending on their stage of development.
We recommend that you consult our size chart .
If in doubt, it is advisable to opt for a larger point.
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Where can we find your products?
Mainly here on our online store.
You can also consult our Points of sale section.
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Where are your products made?
We are proud that our merino wool clothing and accessories are made in Quebec.
Since May 2023, our merino wool fabric has been made, cut and sewn in Quebec City.
Our merino wool knit accessories are dyed and knitted by hand in Thetford Mines.
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How do pre-orders work?
Some of our products are available for pre-order. This is particularly the case with our hand-knitted accessories.
In order to avoid overproduction, we recommend pre-sale periods to produce only the sizes and colors desired by our customers.
By pre-ordering, the item is prepaid in full and then ships when ready.
Generally, delivery is made at the end of the month following the month of the order.
Pre-order terms and conditions are subject to change and are disclosed on the pre-order product pages.
Email follow-up is also done.
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What does RWS certification mean?
RWS certification (Responsible Wool Standard) is an international certification standard for responsible wool production.
This standard has been developed to ensure animal welfare, environmental sustainability and good social practice in wool production.
RWS certification aims to ensure that sheep are raised responsibly, free from cruelty, neglect or improper living conditions. It also requires farmers to practice sustainable land management, protecting local ecosystems and reducing the environmental impact of wool production.
Additionally, RWS certification ensures that workers involved in wool production are treated fairly and work under safe and healthy conditions.
RWS certification is issued by independent certification bodies, which verify that RWS standards have been met throughout the wool supply chain.
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What does Woolmark certification mean?
Woolmark certification is granted to products that meet strict criteria for quality, performance and durability. Woolmark certified products must be made from high quality wool, be hardwearing, provide effective thermal insulation, be easy to maintain and clean, and meet sustainability and environmental responsibility standards.
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What does Oeko-Tex Standard 100 certification mean?
The Oeko-Tex Standard 100 certification is an international standard for textiles that guarantees the absence of substances harmful to human health and the environment.
Textile products that bear the Oeko-Tex Standard 100 label have been tested and certified not to contain chemicals harmful to health, such as heavy metals, pesticides, azo dyes, formaldehyde, among others.
The Oeko-Tex Standard 100 certification is based on independent tests carried out by accredited laboratories, which verify the presence of these substances in textiles.
About Shipping Returns and Refunds
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Do you offer free delivery?
Yes, shipping is free in Canada and the United States for orders of $150 or more before taxes.
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When will I receive my package?
Our packages are generally dispatched within 5 working days.
It is possible that delays are caused by an abnormally high volume of orders or due to postal service problems that are beyond our control.
For full details on shipping packages, please refer to our shipping policy .
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Is it possible to exchange an item?
Yes, it is possible to exchange an item, but it must not have been worn.
However, the shipping costs for returning and sending the new item are your responsibility.
Please write to us at info@timininous.com for any exchange request.
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Can I be refunded?
Only regular priced items are refundable. Unfortunately, sale or promotion items are not.
To be eligible for a return, your item must be unused and in the condition you received it.
Please see our refund policy for full details.
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Which sectors are served by carbon-neutral local delivery?
We offer a carbon-neutral delivery service by bicycle or electric car for customers in the central districts of Quebec City (Limoilou, Montcalm, Saint-Sacrement, Saint-Roch, Saint-Sauveur, Saint-Jean-Baptiste, Sillery , Vanier, Old Quebec) as well as those in the inner suburbs (Beauport-Sud, Charlesbourg-Sud, Duberger-Les-Saules, Lebourgneuf-Sud, Sainte-Foy.)
Here are the postal codes served: G1C, G1E, G1G, G1H, G1J, G1K, G1L, G1M, G1N, G1P, G1R, G1S, G1T, G1V, G1W, G2A, G2B, G2C, G2J, G2K, G2L, G1X, G3E
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Do you offer on-site pick-up service?
Currently not. But it is in our plans to offer this service very soon.